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LED Light Products Frequently Asked Questions

You have questions about LED light fixtures and we have answers. Below is list of our most frequently asked questions.

Who is Lighting SouthWest?

Lighting SouthWest focuses on bringing excellent LED Lighting products to the industrial and commercial marketplace in the United States.

Do you ship products quickly?

Yes, we ship products as quickly as possible. We stock majority of the products that are shown on our web site at our warehouse and if the product is not in stock we can get it in 8 weeks or less. If you don’t see a product on our website, please give us a call at 1(800)754-9006 and we will help find the product you need. We will even quote the price of the product and the shipping fee on the spot.

What are the components of an LED light product?

The two main components of an LED light product are the “driver” and the LED panel or board. The driver converts the AC line voltage to the DC voltage required by the LED panel. The LED panel uses surface mount devices (SMD’s) which are mounted by pick and place machines. There is also a housing component that is typically made with aluminum and can be warm to the touch. Lastly, the lens component is used to evenly distribute the light.

Can LED products be used in wet locations?

Yes, many LED product can be used in wet locations. Each LED light product has an IP rating which defines its capability to withstand harsh environmental conditions. Please refer to the data sheets for details.

Are different colors of LED lights available?

Yes, different colors of LED lights are available. The most common colors are from warm white (2700K) to cool white (6000K) and even higher in some cases. We even offer strip lighting, some of which can be blue, white, red, or yellow. Depending on the fixture, some light colors can be changed by a hand held remote control.

Are there lens options to distribute the light differently?

Yes, there are different lens options that will distribute the light differently. Many models offer different lenses such as glass, frosted, 60 degree, 120 degree and reflectors. Contact us for questions about specific light products and their available lens.

What is the life of an LED light product?

The life of an LED light product decays over time and is defined by the L70 point on the decay curve. This is when the light output reaches 70% of the initial output. Many times this light output is defined as 50,000 hours although all applications are different. This is much longer than an incandescent lamp or fluorescent tube.

Are LED Light products environmentally friendly?

Yes, LED light products are very environmentally friendly. LED fixtures last a long period of time, use less electricity for a given light output and do not contain mercury as fluorescent lamps do so they do not pollute the earth upon final disposal.

Do you offer warranty on your lights? 

Yes, we offer a 5 year limited warranty, printed separately, which warrants the product against failure.

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